pain point

noun

plural pain points
: a persistent or recurring problem (as with a product or service) that frequently inconveniences or annoys customers
When you're in an established market, you have an established customer; their needs and pain points are clearly laid out on your competitors' review sites.Billy Polson
Customer service, which has been a pain point of bigger banks for years, is also improving in that it's getting faster and requires little from you.Chris Welch
broadly : something that is a recurring source of trouble, annoyance, or distress
Meanwhile, ironing is a pain point with her boyfriend because she loves the look of a crisply pressed men's shirt. "He never irons his shirts and it drives me crazy," she [Elyse Moody] says. Jura Konicus

Examples of pain point in a Sentence

Recent Examples on the Web Recognizing the common pain points of late payments, lack of transparency, and inefficient billing processes, Accru has developed a transparent payment solution that puts clients at the forefront. Molly Peck, USA TODAY, 12 May 2024 Schools have become a major pain point for the thousands that moved to Miami in recent years. Patrick Clark, Fortune, 9 May 2024 Together, Airbnb hopes the trio of new features will alleviate previous pain points and help streamline group travel. Rachel Chang, Condé Nast Traveler, 3 May 2024 Digital fundraising platforms have also introduced more transparency and engagement, which are major pain points for traditional fundraising methods. Tyler Shepherd, USA TODAY, 10 Apr. 2024 After a rather extraneous earthquake conversation, I was informed that a major pain point for earthquake survivors is being able to get in and out of their rooms. Meredith Woerner, Variety, 5 Apr. 2024 This involves fostering open communication channels where both parties can share insights, identify pain points and co-create value. John Jarosz, Forbes, 29 Mar. 2024 This not only cultivates a diverse pool of ideas but also allows companies to identify and remedy pain points proactively. Nick Kasmik, The Enquirer, 23 Feb. 2024 Tax time can be a pain point for many of us, especially small business owners. Jasmine Browley, Essence, 2 Apr. 2024

These examples are programmatically compiled from various online sources to illustrate current usage of the word 'pain point.' Any opinions expressed in the examples do not represent those of Merriam-Webster or its editors. Send us feedback about these examples.

Word History

First Known Use

1986, in the meaning defined above

Time Traveler
The first known use of pain point was in 1986

Dictionary Entries Near pain point

Cite this Entry

“Pain point.” Merriam-Webster.com Dictionary, Merriam-Webster, https://www.merriam-webster.com/dictionary/pain%20point. Accessed 15 May. 2024.

Last Updated: - Updated example sentences
Love words? Need even more definitions?

Subscribe to America's largest dictionary and get thousands more definitions and advanced search—ad free!